Shipping and Returns

Orders over $50 have free shipping within NZ, orders below this are generally $3-$5 for shipping, to see the exact amount, the shopping cart will allow you to calculate the total without going through the hassle of checking out.

Everything we sell is in stock here in NZ, and we ship everything out as soon as possible, on the same day in a lot of cases, we don't like waiting, and know you probably don't either.

We will ship via Courier, or for some small items (like individual refills) NZ Post, but this may vary depending on how many you order and whether we are sending them to a Rural Delivery address. If you need something shipped in a particular manner, please let us know and we will try to oblige, but this may cost extra.

Courier should be next day within the North Island, but may be longer to the South Island.  Couriers cannot deliver to PO Boxes or Private Bags.

Standard shipping times as supplied by NZ Post are:

Within NZ: 3 working days

Please note that NZ Post no longer ship across town the next day. Additionally it is common for packages to take a week to be delivered.

Internationally: 3-10 working days

We stand behind all of our products, if there is a problem with something you bought from us, please let us know and we will work to fix it.